Blog Archives
Making Silk Purses Out of a SOW’S EAR
Written 2017-04-21 by Chris Bianchet
There are a lot of strange sayings that have been around for hundreds of years and the one involving the intertwining of Porcine Animal Husbandry with Handbag Design is one of the strangest: “You can’t make a silk purse from...
Continue readingGo Fever
Written 2017-02-08 by Chris Bianchet
So, Friday, January 27th, was the 50th anniversary of the Apollo 1 tragedy that claimed the lives of astronauts Virgil ‘Gus’ Grissom, Ed White, and Roger Chaffee. I’ve always been fascinated by the ‘Space Race’ era, but reading the Ars...
Continue readingNew Year’s Resolution #1: Avoid these Common AV Mistakes
Written 2016-12-27 by Chris Bianchet
It’s the most wonderful time of the year, isn’t it? Sure, so long as your AV installation projects are wrapped up, profitable, and your customers are happy. After all, isn’t that the goal of every business? Ring in the new...
Continue readingCustomer Centricity: The Value of Service First in Building Life Long Customers
Written 2016-11-30 by Chris Bianchet
In my career in the AV Industry, one of the things that has been a tough pill to swallow time and time again has been the amount of turnover that I’ve seen with customers. It often felt like one day...
Continue readingHow we went from an Idea to #110 on the Inc. 500 in 4 years
Written 2016-10-04 by Chris Bianchet
I still remember the feeling of making the decision to start Herman Integration Services. After a long stint in the AV Integration space, I knew there was an opportunity, but that didn’t make such a big change any less scary....
Continue reading