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Go Fever

Written 2017-02-08 by Chris Bianchet

So, Friday, January 27th, was the 50th anniversary of the Apollo 1 tragedy that claimed the lives of astronauts Virgil ‘Gus’ Grissom, Ed White, and Roger Chaffee. I’ve always been fascinated by the ‘Space Race’ era, but reading the Ars...

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New Year’s Resolution #1: Avoid these Common AV Mistakes

Written 2016-12-27 by Chris Bianchet

It’s the most wonderful time of the year, isn’t it? Sure, so long as your AV installation projects are wrapped up, profitable, and your customers are happy. After all, isn’t that the goal of every business? Ring in the new...

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Customer Centricity: The Value of Service First in Building Life Long Customers

Written 2016-11-30 by Chris Bianchet

In my career in the AV Industry, one of the things that has been a tough pill to swallow time and time again has been the amount of turnover that I’ve seen with customers. It often felt like one day...

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How we went from an Idea to #110 on the Inc. 500 in 4 years

Written 2016-10-04 by Chris Bianchet

I still remember the feeling of making the decision to start Herman Integration Services.  After a long stint in the AV Integration space, I knew there was an opportunity, but that didn’t make such a big change any less scary....

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How Serious Are You About Creating a Recurring Revenue Model?

Written 2016-07-06 by Chris Bianchet

For as long as I have been in the AV contracting industry, I have been around and part of the endless conversations about the importance of recurring revenue. “We need more service revenue” and “we need more predictable recurring revenue”...

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